First Anniversary – Nicole Coffman

On behalf of all of us at BTR, we’d like to wish Nicole Coffman a very happy first anniversary! We can’t believe it’s already been a year since Nicole joined our BTR family. In that time, she has excelled in her role as a Service Analyst on the PlanSource Ben Admin Team. In honor of this important milestone, we asked Nicole a few questions to get to know her better:

What do you like most about your job?
The team and the strong sense of comradery. We truly are all in this together and everyone is always so willing to share their knowledge, experience, and help out – it constantly amazes me.

What do you like to do on your days off?
I’m a chronic DIY-er. I love to paint and do crafting projects, mostly just to see if I can do it. Ten percent of the time I end up loving it so much, I’ll continue to do it and make time for the hobby. Ninety percent of the time, doing the crafting project once is enough and I move onto the next!

Where is your hometown?
I was born and raised in Charleston, SC, but in the past two years have relocated and made Oklahoma City my home. I miss the ocean during the summer, but it is pretty cool getting to experience all four seasons in Oklahoma.

Where would you like to go on a dream vacation?
Chile or Argentina would be amazing! They have it all – great people, scrumptious food, quick access to mountains, rain forests, and the beach… I could easily go to either for an extended getaway.

What have you learned from your most recent project?
Communication, communication, communication! It’s okay to ask those clarifying questions to really make sure the experience is consultative and actually beneficial for the client.