We are proud to announce the promotion of Shannon Tuccini from Senior Implementation Analyst to Project Manager.
Shannon has worked with BTR for 4 years, and during that time she has become a subject matter expert within our benefit admin system, PlanSource. Additionally, Shannon has implemented the majority of our largest and most complex clients. She’s been an integral part of our client retention and reputation for excellence, and our clients absolutely love her.
Now, as a Project Manager, Shannon will continue her role with client relations and the setup of new clients, but the role will expand into the entire client lifecycle as well as leading a team of analysts on the PlanSource system. Please join us in congratulating Shannon on her new role! We are so fortunate to have her on our team!