We are proud to announce the promotion of Nicole Coffman from Service Analyst to Configuration Analyst.
Nicole has worked with BTR for one year and during that time, she has been an important member of our team, as well as an asset to our clients. As a Service Analyst, she displays a high level of commitment and growth. Nicole is always ready to jump in to any project with excitement. She has expanded on her expertise to provide our clients the white glove service, along with contributing to the BTR knowledgebase, and taking part in process improvement initiatives.
In her new position as a Configuration Analyst, Nicole will be focusing and growing her skills on configuration of client sites and EDI file. We are excited for her to take on this role in our team. Please join us in congratulating Nicole on her new role! We look forward to watching her continue to grow in this position and as a member of our BTR team.