BTR is aware of and closely following the situation surrounding myPayrollHR. The news of the solution’s collapse and the thousands of clients searching for answers is troubling and our thoughts go out to the organizations, the employees, and their families that are affected by myPayrollHR’s collapse.
As this story develops, it reminds us of the importance of thoroughly vetting vendors prior to making a selection. Financial stability and data security standards in all HR Technology, especially Payroll are essential. BTR deploys a lengthy vetting process when introducing new vendors to our clients and broker partners. If your client has a solution they feel may be in financial distress, not up to security standards, or has questions regarding what makes a secure solution, BTR is here for to educate you and your clients. Reach out to us for any vendor needs.
If you have a client who deployed myPayrollHR, there is undoubtedly a lot of uncertainty moving forward. BTR is gathering information on resources available to the previous clients of myPayrollHR and can assist your clients in locating their new payroll solution. This unfortunate situation is also a great reminder to brokers to stay aware of each of their client’s payroll solutions – allowing you to be prepared for a situation to arise when clients need assistance right away.
As we discover resources for those affected, we will make them available through our social media feeds and equip #AskEmily with that information to be readily available for inquiries into the BTR Project Box. Please do not hesitate to contact us with any urgent need regarding this matter.
Your BTR Team