Benefit Technology Resources (BTR) 

Founded in 2008, BTR is a company that values personal relationships with our clients. ​​ Today we are the largest independent mid-market HR Technology Consulting firm in the US.  We assist large regional insurance brokers and their employer clients in creating a more efficient HR department through the use of improved processes and technology solutions. With over 400 providers in the market and the pressure of PPACA compliance, the need for this type of consultation is tremendous.

We are growing and excited about BTR’s potential – thank you for being interested in wanting to be part of it!

Who we are

We specialize in a wide array of HR technologies, including but not limited to:

Benefits Administration​

Compliance Reporting (ACA)​

HRIS – Human Resource ​Information Systems​

Payroll Administration​

We offer a highly competitive benefits package which includes, a generous holiday and paid time off policy, sabbatical leave and a flexible, virtual team-oriented work environment. This sets us apart and fosters the work life balance valued by our team members.

If you are interested in joining our team, please complete the employment application and submit your resume.

Open Positions

Service Coordinator - REMOTE

Please apply for this position via this link


This position requires a professional with strong communication and analytical skills. The position requires a fast-paced, team-oriented, self-motivated problem solver. Strong excel and general technical proficiency are required. 
Job Responsibilities
  • Assist teammates with various projects requiring audits or data entry
  • Plan configuration for basic plan types
  • Scrub data and complete various imports
  • Complete pre/post open enrollment audits
  • Basic system testing and troubleshooting
  • Create test users to be used for administrator testing or EDI testing
  • Understand employee benefits and necessary configuration rules, including cost calculations
  • Attend all team and global team meetings
  • Attend all webinars for respective system/vendor
  • Update custom administrative user guides
  • Create and maintain client documentations and records
  • Maintain and organize documents and folders within shared server
  • Update and maintain various databases
  • Use deductive problem-solving skills to investigate and solve a broad range of problems
  • Assist with call agenda/call notes before and after client calls
  • Follow communication procedures, guidelines and policies
  • Stay current with system information, changes and updates


  • Experience with HR Technology, preferably benefits administration OR experience at a benefits brokerage firm
  • Good customer service skills or prior experience
  • Ability to multi-task, prioritize, and manage time effectively
  • Solid technical skills, especially with SaaS and Excel
  • Excellent grammar and communication skills
  • Project management skills
  • Basic mathematical skills
  • Ability to work in a team-oriented environment
  • Strong communication skills and active listening

Please apply for this position via this link