Gender Identity & HR Technology

Gender Identity is a common topic of discussion among employers these days and the need to capture an employee’s preferred Gender Identity within the workplace has increased. So how can organizations ensure a balance of inclusion and compliance while maintaining their technology?

Many companies currently capture two or three classifications for gender—such as female, male, and non-binary—while other organizations are capturing more drilled-down data such as agender, transgender, and graygender, among others. As the organization determines its gender classifications, another need arises: how to store and share gender data effectively. This is not always an easy ask.

The HR technology market recognizes the need for more gender options within the workplace—still, storing non-binary gender data in an HRIS and then sending that data to carriers can be complicated to execute.

BTR always recommends clients inquire with their service providers regarding what options for gender lie within their HCM or HRIS system coding. BTR has seen systems with up to nine different options for gender, and while that is impressive and attractive, recognizing the capabilities to use that data across systems becomes a new challenge.

Insurance carriers and vendors are perhaps the biggest obstacles non-binary gender identity encounters in technology. The ability to send a code for gender on an 834/EDI file is an ideal concept, but organizations should always check with carriers and vendors to see if they can accept genders other than male and female before implementing specialized gender coding. If the carrier cannot accept specialized coding, there may be a need for additional file mapping.

The BTR Extend team has seen employers get very creative with capturing, storing, and sharing gender identity data – it can be done! Technology should support the way organizations work; it shouldn’t define it. Once the needs are identified for your organization, BTR can help you develop a plan for your technology.

If you have questions about gender coding, reach out to your BTR representative for support today.


About the Author

Corrina Nation fosters relationships with employers and insurance brokers to support their HR technology strategies. She also manages key national partnerships, provides guidance to the greater BTR network on emerging trends, and delivers thought leadership on how employers can leverage technology to better support their people. Corrina resides outside of Washington D.C.