Jessica Clifton
Service Analyst

Jessica handles the ongoing service for BTR benefits administration clients.  She ensures her clients are set up for success with the best support during for day-to-day system questions, benefit renewals, and during the implementation process.  Jessica takes pride in finding solutions that create streamlined efficiencies for her clients to ensure they have a superior system experience.  She has been in the employee benefits and HR technology industry for over four years and has extensive knowledge and experience managing all aspect of ACA compliance.  Jessica received her bachelor’s from Eastern Illinois University.